unwrap.sample_feedback_entries high conf highOBO
Pulls raw customer verbatims out of a view into an agent-readable sample, exposing free-text that frequently contains reviewer identities, account details and unredacted personal information.
unwrap.query_feedback_data medium conf lowaudit
Reads customer feedback records across connected sources; result sets can surface personal data submitted by end users in reviews, tickets and survey responses.
unwrap.get_group_insights_playbook low conf lowallow
Retrieves Unwrap's guidance for interpreting group insights; read-only instructional content with no customer records attached.
All other tools (15)
unwrap.analyze_entry_text medium conf mediumaudit
Applies caller-supplied instructions to the text of a saved sample, so personal data inside customer verbatims is processed for a purpose the data subject never consented to.
unwrap.classify_feedback_entries medium conf mediumaudit
Attaches labels to customer feedback entries, changing how those records are counted in downstream reporting and creating derived attributes about identifiable reviewers.
unwrap.discover_filter_schema low conf highallow
Reads the filter schema of a view so queries can be constructed; exposes field names only, not field contents.
unwrap.get_started low conf highallow
Fetches onboarding guidance and the Unwrap data model; instructional content with no customer data.
unwrap.leave_feedback low conf mediumallow
Sends caller-authored text to Unwrap's own team, moving whatever the agent includes — potentially internal context or customer quotes — outside the tenant boundary with no recall path.
unwrap.list_feedback_integrations low conf highallow
Reveals which external systems feed Unwrap and how far back each source reaches, mapping the org's feedback supply chain.
unwrap.list_segment_field_values low conf mediumallow
Enumerates every value a segment field can take, which can spell out the full customer account list when accounts are used as a segment dimension.
unwrap.list_views low conf highallow
Enumerates the org's feedback views, revealing how the workspace is partitioned and which product areas are tracked.
unwrap.plot_chart low conf highallow
Renders aggregate trend charts and tables over feedback volumes; output is summarized counts rather than individual records.
unwrap.query_feedback_tool medium conf mediumaudit
Runs arbitrary queries across the org's aggregated customer feedback corpus, returning verbatims that routinely carry reviewer names, emails and other end-user identifiers pulled in from support and review integrations.
unwrap.read_documentation_article low conf highallow
Retrieves the full text of a help-center article; public content, no customer records exposed.
unwrap.search_actionable_groups low conf highallow
Surfaces the themes Unwrap ranks as most actionable, which can steer roadmap prioritization if the agent reports them without the underlying volume context.
unwrap.search_documentation low conf highallow
Searches public product documentation; returns help-center content with no tenant data involved.
unwrap.search_groups low conf highallow
Reads the feedback taxonomy to find themes matching a query; returns aggregated group metadata, not the underlying verbatims.
unwrap.search_segments low conf highallow
Finds segment dimensions matching a query, exposing how customers are sliced internally by attributes such as plan, region or account tier.