None — every tool is low-risk, high-confidence, and outside PCI/HIPAA payload scope.
All other tools (11)
pylon-api.create_issue low conf mediumallow
Generates a new support issue in Pylon; reversible low-impact write that adds to the support queue.
pylon-api.get_account low conf mediumallow
Retrieves a customer account's details and field values, exposing the company record to the caller.
pylon-api.get_contact low conf mediumallow
Fetches a customer contact by ID, exposing that individual's personal contact details.
pylon-api.get_issue low conf mediumallow
Retrieves a single support issue by ID or number, exposing its fields and status to the caller.
pylon-api.get_issue_messages medium conf mediumaudit
Reads the complete message history of a support issue, surfacing private customer correspondence that may contain personal data.
pylon-api.get_me low conf mediumallow
Returns the authenticated user's own account details, confirming the identity the token is acting as.
pylon-api.get_user low conf mediumallow
Retrieves team member information for a Pylon user, exposing that employee's identity and profile details.
pylon-api.search_accounts low conf mediumallow
Queries customer accounts by name, domain, tags, or custom fields; read-only lookup across the account book.
pylon-api.search_issues low conf mediumallow
Locates support issues by title, state, account, assignee, tags, or custom fields; read-only discovery across the support queue.
pylon-api.update_account medium conf mediumaudit
Modifies customer account information, altering the record that downstream billing and support workflows rely on.
pylon-api.update_issue medium conf mediumaudit
Modifies issue fields including status and assignee, changing how a customer request is triaged and routed.